PRIVACY POLICY

The protection of information regarding the Users of our Website is of the utmost importance to us, therefore we make every effort to make you feel safe when entrusting us with your personal data when using our websites. This privacy policy explains the principles and scope of our processing of your personal data, your rights and our obligations as a data controller.

We use the latest technical measures and organizational solutions to ensure a high level of protection of processed personal data and to protect it against access by unauthorized persons.

 

The data controller is:

Astraja Agnieszka Madej based in Bielsko-Biała, ul. Jedwabnicza 7.

 

Purpose of processing

Astraja processes personal data of Website Users in order to properly perform contracts concluded as part of the online store via the website:

www.e-astraja.pl (hereinafter referred to as the "Service"), which means that these data are needed in particular for:

- registering on the Website

- concluding a contract

- making settlements

- delivery of the goods ordered by the User

- the User uses all consumer rights (e.g. withdrawal from the contract, warranty).

If you have agreed to receive information about new products and promotions, Astraja processes your data in order to send you its own commercial information regarding, for example, current fashion trends, promotions or sales.

 

Data type

Astraja processes the following personal data, the provision of which is necessary for:

1. register on the Website:

- e-mail adress

- first name and last name

- Telephone

- address data

2. Making purchases on the Website:

- first name and last name

- delivery address

- Phone number

- e-mail adress

3. Data provided by the User optionally:

- NIP (in the case of an invoice request submitted by an entrepreneur)

4. In the event of withdrawal from the contract or acceptance of the complaint, and the refund is made directly to the User's bank account, please provide the account number in order to make the refund.

 

Legal basis for processing

Personal data are processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

We process your personal data with your consent, expressed at the time of registration on the Website and at the time of confirmation of the transaction made on the Website.

Consent to the processing of your personal data is completely voluntary, but lack of consent prevents you from registering on the Website and making purchases via the Website.

In connection with our processing of your personal data, you have the following rights:

1. You can withdraw your consent at any time - without giving a reason. The request may concern the purpose of processing indicated by you, e.g. withdrawal of consent to receive commercial information, but may also concern all purposes of processing. Withdrawal of consent for all processing purposes will result in the deletion of your User account on the Website and your data will not be processed by us. Withdrawal of consent will not affect any activities performed so far.

2. You can request that we delete your data at any time - without giving a reason. A request to delete data will not affect any activities performed so far. Deleting your data means that your user account on the Website will be deleted and your data will not be processed by us.

3. You can object to the processing of your data at any time, both in full and for the purpose indicated by you. The objection will not affect actions already performed. Filing an objection will result in deletion of your User account on the Website and your data will not be processed by us.

4. You can request that we limit the processing of your personal data, either for a specific period of time or to a specific extent - we will act in accordance with your decision. This request will not affect any actions performed so far.

5. You can request that we correct or rectify your personal data at any time. You can also do it yourself by using the tab: MY ACCOUNT after logging in to the Website.

6. You can request that we transfer your data to another entity. For this purpose, please contact us via the application form, providing the name and address of the entity to which we should transfer your data and their scope, i.e. which of your data we should transfer. The transfer will be made electronically after you confirm this request. Confirmation of the request is necessary for the security of your data and to ensure that the request comes from an authorized person.

7. At any time, you can request information from us about the scope of our processing of your personal data.

We are obliged to inform you no later than one month after receiving each request about the actions we have taken.

 

Duration of storage of personal data

We store your personal data until you delete your User account on the Website. The account may be deleted at your request, but also if you withdraw your consent to the processing of your data, object to the processing of your personal data or request their deletion.

Only archival information about transactions concluded by you will remain in our systems, the storage of which is related to, for example, your claims, e.g. under warranty, as well as in connection with the legal provisions applicable to us.

 

Contact regarding personal data

You can submit any reports or requests regarding personal data to us in the manner of your choice:

1. E-mail messages to: biuro@astraja.com.pl

2. By phone: +48 668 209 788

3. Through the contact form available on the Website

4. by post to the following address: Astraja Agnieszka Madej ul. Jedwabnicza 7, 43-300 Bielsko-Biała.

 

Entrusting data processing

Astraja may entrust the processing of personal data to entities cooperating with Astraja, to the extent necessary to complete the transaction, i.e., for example, to prepare the goods you ordered and deliver parcels or provide commercial information from Astraja (the latter applies to Users who have agreed to receive commercial information ).

Transaction data, including personal data, may be transferred to PayLane Sp. z o. o. with its registered office in Gdańsk at ul. Norwida 4, postal code: 80-280, KRS: 0000227278 to the extent necessary to process payment for the order. The customer has the right to access and correct their data. Providing data is voluntary and necessary to use the website.

Users' personal data, apart from the purposes indicated in this Privacy Policy, will not be made available to third parties in any way, in particular they will not be transferred to other entities for the purpose of sending third-party marketing materials.

 

Commercial Information - Newsletter

You can subscribe to our newsletter by providing your e-mail address and consenting to the processing of your personal data for the purpose of sending commercial and marketing information by e-mail. Through the newsletter, we inform you about our latest offers (e.g. new products, promotions and sales). You can unsubscribe from the newsletter at any time by clicking the link included in the received newsletter or by sending an e-mail to: biuro@astraja.com.pl

 

 

Product availability notification

At your request, Astraja sends information electronically about the availability of the products you indicate. The condition for sending such information is the consent to receive commercial information about the online store's products to the provided e-mail address and the processing of personal data by Astraja. Providing data is voluntary, however, lack of consent to the processing of personal data makes it impossible to send information about product availability.

 

Cookies

The website uses "cookies". Cookies are small files that enable a device used to browse the Internet (e.g. computer, smartphone, etc.) to remember specific information about the device used. The information registered in cookies is used, among others, for advertising and statistical purposes. and to adapt our websites to your individual needs. You can change the cookie settings in your web browser. If these settings are left unchanged, cookies will be saved in the device's memory. Changing the cookie settings may limit the functionality of the Website.

 

Facebook plugin

Our website contains a plugin for the Facebook social networking site (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA). The Facebook plug-in on our website is marked with the Facebook logo. This plugin will directly connect you to our profile on the Facebook server. Facebook may then obtain information that you visited our website from your IP address. If you visit our website while logged in to your Facebook profile, Facebook will register information about your visit. Even if you are not logged in, Facebook is able to obtain information about your IP address.
We would like to emphasize that Facebook does not provide us with information about the data it collects and how it is used. The purpose and scope of the data collected by Facebook are not known to us. To obtain additional information regarding privacy on Facebook, we suggest contacting Facebook directly or reading the website's privacy policy at: https://www.facebook.com/about/privacy/
If you do not want Facebook to collect information about your visits to our websites, we advise you to log out of your Facebook account first.

 

Data protection declaration for Google Analytics

Our websites use the web services analysis mechanisms of Google Inc. (“Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA “): Google Analytics, Google Double Click and Google Tag Manger. Google Analytics, Google Double Click and Google Tag Manger use cookies that enable analysis of how websites are used. Information collected by cookies is transferred to Google servers located in the USA and archived.

If IP anonymization is activated when using our website, your IP address is shortened by Google. This applies to Member States of the European Union and other countries listed in the Agreement on the European Economic Area. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there. In this way, the IP anonymization function will be active on our website. At the request of the website operator, Google uses the information collected to analyze the use of the website, to prepare reports on website use and other services related to Internet use. The IP address transmitted by the User's browser as part of the Google Analytics program is not stored with other Google data.
The user can block cookies from being saved in the web browser. However, in this case you will not be able to fully use all functions of the website. In addition, the User can block the data collected by cookies regarding the use of the website (including the IP address) from being saved and sent to Google, as well as the transmission of this data by Google, by downloading and installing the plug-in available at the following link: https://tools. google.com/dlpage/gaoptout